By following these steps, you should be able to identify and resolve the issue preventing the switch from being pingable. Let me know if you need further clarification!
- Are the Ethernet cables securely connected? (Check link/activity LEDs)
- Make sure, ethernet cable / network cable is not damage.
- Is the switch’s IP address correct and in the same subnet as your devices
- Can you ping the switch from another device?
- Have you tried power cycling the switch?
- Is the switch reset to factory settings (if needed)?
How to troubleshoot the switch in detail. Please click here
